vice city vintage

vicecityvintageclothes@gmail.com

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Privacy Policy

At VICE CITY VINTAGE, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

Information Collection

When you visit our website, we may collect certain information about your browsing behavior, such as the pages you visit and the links you click on. This information helps us analyze trends, improve our website, and provide a better user experience.

Personal Information

In order to process your orders and provide you with the best possible service, we may collect personal information from you, such as your name, email address, shipping address, and payment details. We use this information solely for the purpose of fulfilling your orders and communicating with you about your purchases.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers are contractually obligated to keep your information confidential and secure.

Security

We take the security of your personal information seriously and have implemented industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience. These cookies allow us to remember your preferences, analyze website traffic, and personalize content. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@vicecity-vintage.com.

Refund Policy

At VICE CITY VINTAGE, we understand the importance of customer satisfaction and strive to provide a seamless shopping experience. We want you to be completely happy with your purchase, and that's why we have a clear and transparent refund policy in place.

Eligibility for Refunds

If you are not satisfied with your vintage fashion item, you may be eligible for a refund. To be eligible, the item must meet the following criteria:

The item must be in its original condition, with all tags and labels attached.
The item must not have been worn, altered, or damaged in any way.
The item must be returned within 14 days of the delivery date.

Refund Process

If you meet the eligibility criteria, follow these steps to initiate the refund process:

Contact our customer support team within 7 days of receiving your item to request a refund.
Provide your order details and a brief explanation of why you are requesting a refund.
Our customer support team will review your request and provide further instructions.
Once your request is approved, you will receive a return shipping label.
Package the item securely and attach the return shipping label.
Ship the item back to us using a reliable shipping method.
Once we receive the item and verify its condition, we will process your refund.

Refund Options

Depending on the circumstances, you may be eligible for one of the following refund options:

Full Refund: If the item meets all eligibility criteria, you will receive a full refund of the purchase price.
Partial Refund: In some cases, a partial refund may be offered if the item has minor issues or defects.
Store Credit: If you prefer, we can provide you with store credit instead of a refund.

Non-Refundable Items

While we strive to accommodate all refund requests, there are certain items that are non-refundable. These include:

Items purchased during a sale or promotional period.
Items that have been customized or personalized.

Final Thoughts

Our refund policy is designed to protect both our customers and our business. We want you to feel confident when shopping at VICE CITY VINTAGE, knowing that your satisfaction is our top priority. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.

TERMS OF SERVICE

Welcome to our website! These Terms of Service govern your use of our website, located at https://vicecity-vintage.myshopify.com, and any related services we provide. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not access or use our website.

1. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of VICE CITY VINTAGE or its content suppliers and is protected by international copyright laws. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to use our website in any way that violates any applicable laws or regulations. You also agree not to engage in any activity that could harm, disable, or impair the functioning of our website or interfere with any other party's use of our website.

3. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by VICE CITY VINTAGE. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

4. Disclaimer of Warranty

Our website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or secure. We also make no representations or warranties about the accuracy, completeness, or reliability of any content on our website.

5. Limitation of Liability

In no event shall VICE CITY VINTAGE, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website. We shall not be liable for any damages resulting from any content or information posted on our website by third parties.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of United States of America. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of United States of America.

7. Changes to These Terms

We reserve the right to modify or replace these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms of Service.

If you have any questions or concerns about these Terms of Service, please contact us at vicecityvintage@gmail.com.